OUR COMMITMENT TO YOU
At the Huddle Up Group, your privacy is a top priority. Your privacy is at the core of the way we design and build the services and products you know and value, so that you can fully trust them and focus on establishing meaningful business relationships, events, and experiences, and making informed business decisions and analyses.
We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly.
We do not compromise with your privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that no decision is taken without respect for your privacy.
We work hard to keep your information secure. We have processes dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.
We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used, and your choices regarding your information.
OVERVIEW - THIS NOTICE AND WHO WE ARE
This Notice is issued by the Huddle Up Group (together, “HUG”, “we”, “us” and “our”), and applies to anyone who is using or has access to our Services. We are a sports tourism, venue, and event consulting company operating with the mission to empower sports organizations to create a positive impact on their communities through key collaboration and engagement. Our contact details are provided in the “Contact Information” section below.
Our Services include but are not limited to:
Our apps or applications, including the Sports Tourism Index;
Our newsletter or mailing lists;
Events and other services, such as strategic plans or facility audits, provided or operated by HUG;
Our HUG Resources Portal, online accounts, and databases;
Other appropriate communication and interactions over the course of your relationship with us.
DATA WE COLLECT
We may collect Personal Information when you:
Communicate with us by email, phone, or otherwise;
Fill in forms or questionnaires;
Register for or use our Services;
Complete a survey or provide us with feedback;
Subscribe to a Service or request certain features (e.g., newsletters, mailing lists, updates, and other services);
Use certain features that require your information to function and optimize your experience (e.g. searching and otherwise using Scout or the Sports Tourism Index).
Report a problem with our website or Services; or
Post, update, report, or otherwise provide content or information, including business information or venue specifications and your information, to or on any of our Services;
Register for or attend a HUG event;
Register for, attend, or provide an event affiliated with, facilitated by, connected or otherwise related to HUG and our Services.
We may collect the following types of Personal Information:
1) Information you provide directly to us:
Your name, email address, postal address, telephone number, your job title or work position, and other information you voluntarily provide over the ordinary course of your relationship with us;
Your company’s name, address, telephone number, contact information, structure, budget, area, facility and event specifications, and other relevant business, proprietary, financial, circumstantial, historical, venue or region related information used to provide our Services;
Financial information, such as credit card information and transaction details, for paid HUG resources or online accounts;
Images and videos of you taken at our events;
Other information that you provide or send to us during the ordinary course of our relationship (e.g., your User account information, history, and preferences);
Professional, employment, or education information, such as copies of your resume or CV and any other information required to verify your qualifications, for recruitment purposes or for our Services;
Any other Personal Information, business information, feedback or other insights you voluntarily provide, and the content of our communications.
2) Data we derive through your interactions with us.
Like many website operators and service providers, we collect information that your browser sends whenever you visit our website or use any features or resources available through our Services.This may include:
General User information about your computer and your visits to our website (including your IP address, location, browser, operating system, referral source, length of visit and the pages you visit). This information can be facilitated by cookies (see more below).
3) Information We Collect from Third Parties.
In order to provide our Services, we may also collect information or Personal Data that is lawfully made publicly available or available to us by public record, third party aggregators, your company, government, state, and county record, court record, or other similar records or sources. The information collected may include:
Your contact information, such as name, address, location, email, and telephone number;
Commercial information, such as your company’s name, address, telephone number, contact information, structure, budget, area, facility and event specifications, and other relevant business, proprietary, financial, circumstantial, historical, venue or region related information used to provide our Services.
We may also collect Personal Data from social media (e.g., we may collect information from your social media profile(s), if you make a public post about us) or from third parties who provide it to us (e.g. content and advertising information).
We do not collect special categories of data including race or ethnic origin, political opinions, religious or philosophical beliefs, trade secrets, genetic or biometric data, health or mortality, or sexual orientation.
HOW WE MAY USE YOUR PERSONAL DATA
Summary: We only use your Personal Information for our legitimate business purposes as set out in this privacy Notice. The main reason we use your information is to deliver and improve our Services.
We may process your Personal Data for the following purposes, subject to applicable law:
To provide our Services and administer your account. This includes:
providing HUG Services to you and to other Users of HUG;
operating and managing HUG and our Services;
creating and managing the HUG Resources Portal or online accounts;
providing you with User support and responding to your requests;
completing your transactions;
communicating with you about our Services, including order management and billing;
providing you with other services that you have requested;
providing you with information, content, or promotional items at your request;
notifying you of changes to HUG or any of our Services
To communicate. This includes:
communicating with you via any means (including via email, telephone, text message, social media, post or in person) news items and other information in which you may be interested, subject to ensuring that such communications are provided to you in compliance with applicable law;
sending you other information about our Services and our relationship;
maintaining and updating your contact information where appropriate;
and obtaining your opt-in consent where required.
To administer our events, our websites and our business.
To personalize our Services to your requests and preferences.
To understand and analyze how you (and others) are using our Services and to help us improve and develop our Services, including conducting internal analyses.
To keep our events and systems secure and prevent fraud.
To contact you about new HUG Services, offers, events or news where it is legitimate for us to do so.
To otherwise manage our relationship with you or comply with our contractual obligations.
To manage our communications systems; operation of IT security systems; and IT security audits.
To engage with you for the purposes of obtaining your views on our services by survey or otherwise.
To conduct market research, project planning and analysis, audits, and troubleshoot problems;
To detect, investigate, and prevent breaches of policy, and criminal offences, in accordance with applicable law.
To establish, exercise, and defend legal rights.
To comply with our legal and regulatory obligations under applicable law.
We may create Personal Data about you, such as records of your interactions with us and details of your purchase history.
You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain User-generated features of our websites and Services cannot be provided to you.
LAWFUL BASIS FOR USING PERSONAL DATA
Summary: We may process (or, “use”) your Personal Data where: you have given your prior, express consent; the processing is necessary for a contract between you and us; the processing is required by applicable law; the processing is necessary to protect the vital interests of any individual; or where we have a valid legitimate interest in the processing.
In processing your Personal Data in connection with the purposes set out in this Notice, we may rely on one or more of the following legal bases:
Consent: We may process your Personal Data where we have obtained your prior, express consent to the processing (this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way);
Contractual necessity: We may process your Personal Data where the processing is necessary in connection with any contract that you may enter into with us;
Compliance with applicable law: We may process your Personal Data where the processing is required by applicable law;
Vital interests: We may process your Personal Data where the processing is necessary to protect the vital interests of any individual; or
Legitimate interests: We may process your Personal Data where we have a legitimate interest in carrying out the processing for the purpose of managing, operating or promoting our business or providing our Services, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.
DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
Summary: We work collaboratively within HUG and with others as part of operating and providing our Services to you and our Users alike. In accordance with applicable law, we may disclose your Personal Data or other information as described below.
To service providers and partners who help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, User care, marketing, advertising, accounting, event planning and operations, travel, legal affairs, payment processing and security operations, subject to appropriate confidentiality and contractual protections.
To our Users. In order to operate and provide our Services to you and our Users alike, where we have a legal basis we may share certain limited Personal Information with our Users, such as basic contact information or information gathered from third party data repositories as part of our contractual Services. We may also reveal other information such as publicly available information, anonymized or aggregated data, and other business information (including your company’s name, address, telephone number, contact information, structure, budget, area, facility and event specifications, and other relevant business, proprietary, financial, circumstantial, historical, venue or region related information) used to provide our Services. For more details, please see the “DATA WE COLLECT” section above in this Notice under subheading #3, “Information We Collect from Third Parties.”
When required by law. We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights. We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our Users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
With your consent or at your request. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of processing, in accordance with applicable law.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.
We take every reasonable step to ensure that:
your Personal Data that we process are accurate and, where necessary, kept up to date, and;
if any of your Personal Data that we process are inaccurate, that they are erased or rectified without unreasonable delay.
From time to time we may ask you to confirm the accuracy of your Personal Data.
We take every reasonable step to ensure that the Personal Data we process are limited to the Personal Data reasonably necessary in connection with the purposes set out in this Notice.
YOUR LEGAL RIGHTS
Summary: You may have a number of rights regarding your Personal Information depending on applicable law - most notably, the California Consumer Privacy Act (CCPA) for consumers in California, and the General Data Protection Legislation (GDPR) for individuals in the EEA and UK. We may require proof of your identity before we can give effect to these rights.
California Privacy Rights
If you are a California consumer, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA):
The right to know what Personal Information is being collected about you.
The right to know whether your Personal Information is sold or disclosed and to whom.
The right to say no to the sale of Personal Information.
The right to access your Personal Information.
The right, in certain circumstances, to delete the information you have provided to us.
The right to equal service and price, even if you exercise your privacy rights.
Request for Information and Deletion (CCPA). California consumers have the right to request, up to twice in a 12-month period, that a business that collects Personal Information about the consumer disclose to the consumer the information listed below for the preceding 12 months. HUG retains the right to request verification of your identity for all requests for information.
The categories of Personal Information it has collected about that consumer.
The categories of sources from which the Personal Information is collected.
The business or commercial purpose for collecting or selling Personal Information.
The categories of third parties with whom the business shares Personal Information.
The categories of Personal Information that the business sold about the consumer and the categories of third parties to whom the Personal Information was sold, by category or categories of Personal Information for each third party to whom the Personal Information was sold.
The categories of Personal Information that the business disclosed about the consumer for a business purpose.
The specific pieces of Personal Information it has collected about that consumer.
Do Not Sell My Personal Information (CCPA). California consumers have the right to opt out of the sale of the consumer’s Personal Information. If we received your records from a third-party data repository, we may also direct you to the third party in order to make your request.
Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties’ direct marketing purposes.
To make any request mentioned in this Notice, please contact us using the contact details provided in the “Contact Information” section below.
EEA or UK Individuals’ Rights
If you are from the European Economic Area or United Kingdom, under the General Data Protection Legislation (GDPR) you have the right, under certain circumstances, to:
Access your Personal Information;
Correct inaccurate Personal Information;
Request erasure of your Personal Information without undue delay;
Request the restricted processing of your Personal Information;
Request portability of the Personal Information that you have given us;
Object to the processing of your Personal Information (however, please note that we may be unable to provide you with the full benefit of HUG and our Services if you do not provide us with your Personal Data).
Withdraw your consent, where we process your relevant Personal Data on the basis of your consent (as opposed to another legal basis provided in this Notice). Such withdrawal does not affect the lawfulness of any processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the processing of your Personal Data in reliance upon any other available legal bases.
If you are from the European Economic Area, you also have the right to lodge a complaint with a supervisory authority, under certain circumstances.
To make any request mentioned in this Notice, please contact us using the contact details provided in the “Contact Information” section below.
Applicable law (and therefore, your rights) may not apply to:
Certain Personal Information, including “publicly available” information lawfully made available from federal, state, county, court, or local government records, and “anonymous” data that has been stripped of all identifying information.
Other information such as general business information, or data about a company or legal entity, as long as this information has not been linked to an individual natural person.
We take every reasonable step to ensure that your Personal Data are only processed for as long as is necessary for the purposes set out in this Notice. The criteria for determining the duration for which we will retain your Personal Data are as follows.
We will retain your Personal Data in a form that permits identification only for as long as:
we maintain an ongoing relationship with you (i.e., for the duration for which you are a User of HUG’s Services); or
your Personal Data are necessary in connection with the lawful purposes set out in this Notice for which we have a valid legal basis (e.g., where we have a legal obligation to, or legitimate interest in, the retention of your Personal Data).
Once the time period has concluded, we will either:
permanently delete or destroy the relevant Personal Data; or
anonymize the relevant Personal Data.
Summary: We may process your Personal Data to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.
We may process your Personal Data to contact you via email, telephone, direct mail or other communication formats to provide you with information regarding services that may be of interest to you. If we provide Services to you, we may send information to you regarding our Services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.
You may unsubscribe from our promotional email list at any time by managing your email preferences within HUG, or by simply clicking on the unsubscribe link included in every promotional email we send. After you unsubscribe, we will not send you further promotional emails, but we may continue to contact you to the extent necessary for the purposes of any Services you have requested.
The Services are not directed at individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you become aware that a child has provided us with Personal Information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under 16 has provided us with Personal Information, we will take steps to delete such information.
CHANGE OF CONTROL
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your Personal Information.
You may contact us by phone, email or through our HUG Resources Portal.
If you have any comments, questions or concerns about any of the information in this Notice, or any other issues relating to the processing of Personal Data carried out by us, or on our behalf, please contact:
Huddle Up Group
3920 East Thomas Rd. #97416
Phoenix, AZ 85060
TERMS & CONDITIONS
TERMS OF SERVICE
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Last Updated: November 8, 2020.
Welcome to the Huddle Up Group. We are a sports tourism, venue, and event consulting company operating with the mission to empower sports organizations to create a positive impact on their communities through key collaboration and engagement. Please read on to learn the rules and restrictions that govern your use of our Services.
Our “Service(s)” include but are not limited to:
Our apps or applications, including the Sports Tourism Index;
Our newsletter or mailing lists;
Products, events, and other services, such as strategic plans or facility audits, provided or operated by HUG;
Our HUG Resources Portal, online accounts, and databases;
Other appropriate communication and interactions over the course of your relationship with us.
If you have any questions, comments, or concerns regarding these terms or the Services, please contact us. Our contact details are provided in the “Contact Information” section below.
As used in these Terms, “User(s)” refers to any individuals or entities using, visiting, or otherwise interacting with our Services, including but not limited to our clients, partners, customers, members, subscribers, consumers, viewers, and other individuals or entities with access to our Services.
Will these Terms ever change?
We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change these Terms at any time, but if we do, we will bring it to your attention by placing a notice on the HUG website, by sending you an email, and/or by some other means.
If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use our Services. If you use the Service in any way after a change to these Terms is effective, that means you agree to all of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by you and HUG.
What about my privacy?
The Children’s Online Privacy Protection} Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children. We do not knowingly collect or solicit personally identifiable information from children under 16; if you are a child under 16, please do not attempt to register for the Service or send any personal information about yourself to us. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us.
What are the basics of using the Service?
As part of using our Services, you may be required to sign up for an account, and select a password and email or username (your “HUG User ID”). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your HUG User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. Your right to access the Service is personal to you and you may not transfer your account to anyone else without our prior written permission. You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account. You will only use the Service and Content in a manner that complies with all laws that apply to you. If your use of the Service is prohibited by applicable laws, then you aren’t authorized to use the Service. We can’t and won’t be responsible for your use of the Service in any way that breaks the law.
You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Service and gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
Your use of the Service is subject to the following additional restrictions:
You represent, warrant, and agree that you will not contribute or submit any User Submission (defined below) or other materials or otherwise use the Service or interact with the Service in a manner that:
(a) Infringes or violates the intellectual property rights or any other rights of anyone else (including HUG);
(b) Violates any law or regulation, or would cause HUG to be in violation of any law or regulation;
(c) Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
(d) Jeopardizes the security of your HUG account or anyone else’s (such as allowing someone else to log in to the Service as you);
(e) Attempts, in any manner, to obtain the password, account, or other security information from any other user;
(f) Violates the security of any computer network, or cracks any passwords or security encryption codes;
(g) Runs any form of auto-responder or “spam” on the Service, or any processes that run or are activated while you are not logged into the Service, or that otherwise interfere with the proper working of the Service (including by placing an unreasonable load on the Service’ infrastructure);
(h) “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Service or Content (through use of manual or automated means);
(i) Circumvents or attempts to circumvent any features, limitations, or restrictions of the Service (including, without limitation, attempting to access, download, export, or otherwise use or exploit any Content using any automated means or tools);
(j) Copies or stores any significant portion of the Content;
(k) Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Service.
A violation of any of the foregoing is grounds for account suspension or termination of your right to use or access the Service.
What are my rights with respect to the Service?
The materials displayed or published or available on or through the Service, including, but not limited to, text, graphics, data, articles, information, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the “Content”) are protected by copyright, intellectual property and contract law. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Service in any way (including through the HUG website, API, mobile applications, downloads, etc.). You will not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any Content not owned by you in a way that violates someone else’s (including HUG’s) rights. You may reference the Content with proper attribution to HUG or the applicable owner; however, any other uses of the Content require HUG’s prior written consent.
You understand that HUG owns the Services. You will not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, re-sell, sublicense, re-distribute, or otherwise exploit any aspect of the Service.
If you would like to use Content in any manner other than as expressly permitted by these Terms (for example, exporting, downloading, or otherwise extracting data via HUG’s Services, API, and including data in any other app, product, or service), please visit our website to learn more about the different ways that HUG provides its data and find the solution that is right for you. You may be required to submit an application and/or meet certain eligibility criteria in order to participate in a program or event, and there may be different terms and conditions which apply to the specific program that you choose. You must agree to all terms and conditions and, if applicable, pay all required fees which apply to your specific circumstance. These Terms apply to all such applicable Services unless specifically stated otherwise in writing.
Do I have to grant any licenses to HUG or to other users?
For all User Submissions, you hereby grant HUG a royalty-free, perpetual, sublicensable, irrevocable, and worldwide license to edit, translate, categorize, analyze, anonymize, aggregate, modify (including, without limitation, for technical purposes), reproduce, and otherwise act with respect to such User Submissions, in each case to enable us to operate and provide our Services, as described in more detail herein. This is a license only – your ownership in User Submissions is not affected.
If you share a User Submission publicly on the Service and/or in a manner that more than just you or specified specific set of users can view, or if you provide us with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Service (each of the foregoing, a “Public User Submission”), then you grant HUG the licenses above, as well as a royalty-free, perpetual, sublicensable, irrevocable, and worldwide license to display, perform, and distribute your Public User Submission for the purpose of making that Public User Submission accessible to all HUG users and providing the Service necessary to do so, as well as all other rights necessary to use and exercise all rights in that Public User Submission in connection with the Service and/or otherwise in connection with HUG’s business.
What if I see something on the Service that infringes my copyright?
You may have heard of the Digital Millennium Copyright Act (the “DMCA”), as it relates to online service providers, like HUG, being asked to remove material that allegedly violates someone’s copyright. We respect others’ intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers.
Who is responsible for what I see and do on the Service?
Any information or content publicly posted or privately transmitted through the Service is the sole responsibility of the person or organization from whom such content originated, and you access all such information and content at your own risk, and we aren’t liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Service. We can’t guarantee the identity of any users with whom you interact when using the Service and are not responsible for which users gain access to the Service.
You are responsible for all Content you contribute, in any manner, to the Service, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. Content includes, without limitation, personally identifiable information about you, your company or organization, or any other person. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Service.
HUG has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third-Party Services or by any third party that you interact with through the Service. In addition, HUG will not and cannot monitor, verify, censor or edit the content of any Third-Party Services. By using the Service, you release and hold us harmless from any and all liability arising from your access to or use of any Third-Party Service.
Your interactions with organizations and/or individuals found on or through the Service, including payment and delivery of goods or services (if applicable), and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that HUG shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.
If there is a dispute between participants on this site, or between Users and any third party, you agree that HUG is under no obligation to become involved. In the event that you have a dispute with one or more other Users, you release HUG, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Service. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor.”
Will HUG ever change the Services?
We’re always trying to improve our Services, so they may change over time. We may suspend or discontinue any part of the Service, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Service. We’ll try to give you notice when we make a material change to the Service that would adversely affect you, but this isn’t always practical. Similarly, we reserve the right to remove any Content from the Service at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.
From time to time, HUG may require you to expunge some or all of the Content in your possession, and you will do so promptly upon request.
Does using HUG cost anything?
We reserve the right to charge for certain parts of our Services. Visiting our website, of course, is free. Certain aspects or uses of the Service require you to pay fees, for example, in order to access the Sports Tourism Index, Scout, and certain mailing lists. Visit our website for current descriptions of these services and the applicable fees. You agree to pay all fees which apply to your use of the Service. HUG reserves the right to change any fees and pricing applicable to the Service at any time upon notice to you (which may be sent by email or posted on HUG’s website). Your use of the Service following such notification constitutes your acceptance of any new or increased fees.
What if I want to stop using HUG?
HUG is also free to terminate (or suspend access to) your use of the Service or your account, for any reason in our discretion, including your breach of these Terms. HUG has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.
Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.
Additionally, upon termination of your account HUG may require you to expunge some or all of the Content in your possession, and you will do so promptly.
CANCELLATION & REFUND POLICY:
Our Cancellation & Refund Policy is broken into two parts depending on the nature of the HUG Services rendered:
1. For paid online transactions for use of or access to HUG software, apps, applications, products, newsletters, and databases (collectively, “Subscriptions”), particularly the Sports Tourism Index and Scout:
a) NO REFUNDS
REFUNDS WILL NOT BE PROVIDED. ALL PAYMENTS AND SALES ARE FINAL. We do not provide credit, refunds, price protection, or prorated billing for subscriptions that are cancelled mid-term under any circumstance whatsoever. In such a circumstance, you will continue to have access to your Subscription until the end of the Term’s billing cycle.
You may cancel your Subscription at any time. Please note that you must cancel your Subscription before it’s current Term renews for a subsequent Term to avoid being billed for the next Term’s Subscription fee. The “Term” is the period of time for which you are granted use of or access to a Subscription as specified in the order. For example, the Term of the Sports Tourism Index and Scout is one (1) year, and may be renewed annually. If you cancel your Subscription, the cancellation will become effective at the end of the then-current Term.
To cancel your Subscription, you must inform us of your decision. Please send your cancellation request to us via email at: admin@HuddleUpGroup.com
2. For non-”Subscription” or consultative services such as events, strategic plans, facility audits, and other transactions or agreements not included in Section 1) of this policy:
a) Refunds and cancellations are reviewed on a case by case basis at our complete and exclusive discretion. This is due to the nature of these services; each circumstance and partner is unique, so “one size” does not fit all. We treat each individual partner with good faith and strive to find mutually beneficial outcomes for all parties involved.
What else do I need to know?
Warranty Disclaimer. Neither HUG nor its licensors or suppliers makes any representations or warranties concerning any content contained in or accessed through the Service, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Service. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Service. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Service are provided “AS IS” and without any warranty of any kind from HUG or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES AND CONTENT ARE PROVIDED BY HUG (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. HUG DOES NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR THE ACCURACY, CONTENT, COMPLETENESS, LEGALITY, OR RELIABILITY OF THE INFORMATION CONTAINED IN THE SERVICES. THE ENTIRE RISK AS TO THE ACCURACY AND COMPLETENESS OF ALL CONTENT IS WITH YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, NEGLIGENCE, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL HUG (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO HUG IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (III) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
Forward-Looking Statements, Estimates, And Projections. Some aspects of the Services may contain certain statements, estimates, approximations, projections, and financial and operating information ("Estimates") that constitute forward-looking statements or information. Forward-looking statements or information may be identified by using the words "targets", "believes", "estimates", “approximates”, “projects”, "expects", "aims", "intends", "will", "can", "may", "anticipates", "would", "should", "could" and similar expressions in such statements or the negative thereof. These forward-looking statements or information involve known and unknown risks and uncertainties that could cause actual outcomes and results to be materially different from the Estimates or results implied or expressed in such forward-looking statements. While in some cases presented with numerical specificity, the Estimates are based upon (i) certain assumptions that are inherently subject to significant business, economic, regulatory, environmental, seasonal, geographical, competitive uncertainties, contingencies and risks and (ii) assumptions with respect to future business decisions that are subject to change.
There can be no assurance that the Estimates or the underlying assumptions will be realized and that actual results of operations or future events will not be materially different from the Estimates. Under no circumstances should the inclusion of the Estimates be regarded as a guarantee, representation, undertaking, warranty or prediction by HUG. Users of the Services are cautioned that forward-looking statements, Estimates, or information are not guarantees of future performance and, accordingly, Users are expressly cautioned not to put undue reliance on forward-looking statements, Estimates, information due to the inherent uncertainty therein.
Indemnity. You agree to indemnify and hold HUG, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, penalties (including governmental fines), damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way relating to (a) your use of the Services (including any actions taken by a third party using your account), or (b) your violation of these Terms.
Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Service account, in any way (by operation of law or otherwise) without HUG’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Intellectual Property Rights. The content on the HUG website and applicable Services and the trademarks, service marks and logos contained therein are owned by or licensed to HUG and are subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. This includes, without limitation, all source code, databases, applications, certain Services, functionality, software, website designs, audio, video, text, photographs and graphics. All HUG graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of HUG in the United States and/or other countries. HUG’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of HUG.
Choice of Law; Arbitration. These Terms are governed by and will be construed under the laws of the State of Arizona, without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms (whether brought against HUG or against any director, officer or employee of HUG in their personal capacity) shall be finally settled in Maricopa County, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Service, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of these Terms, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Arizona. Any arbitration under these Terms will take place on an individual basis: class arbitrations and class actions are not permitted. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND HUG ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Electronic Contracting. Your use of the Services includes the ability to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO RELATING TO THE HUG SERVICES, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.
Corrections. Occasionally there may be information in our Services that contains typographical errors, inaccuracies or omissions that may relate to Service descriptions, pricing, availability, and various other information. HUG reserves the right to correct any errors, inaccuracies or omissions and to change or update the information at any time, without prior notice.
Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Service, provided that HUG may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and HUG agree that these Terms are the complete and exclusive statement of the mutual understanding between you and HUG, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of HUG, and you do not have any authority of any kind to bind HUG in any respect whatsoever. HUG is not and shall not be construed as a legal agent of any destination, event rights holder, or other User. Any Estimate provided by the Services shall not be construed as a binding contractual offer; any contract desired to be formed between a destination, event rights holder, or other User(s) of our Services must be executed by a formal written agreement between the parties.
Term and Termination. These Terms shall remain in full force and effect while you are a User of our Services.
WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, HUG RESERVES THE RIGHT TO, IN HUG’S SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE WEBSITE AND THE HUG SERVICES, TO ANY PERSON FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THIS AGREEMENT, OR OF ANY APPLICABLE LAW OR REGULATION, AND HUG MAY TERMINATE YOUR USE OR PARTICIPATION IN THE WEBSITE AND THE HUG SERVICES, DELETE YOUR PROFILE AND ANY CONTENT OR INFORMATION THAT YOU HAVE POSTED AT ANY TIME, WITHOUT WARNING, IN HUG’S SOLE DISCRETION.
In order to protect the integrity of our Services, we reserve the right at any time in our sole discretion to block certain IP addresses from accessing the Services.
Any provisions of these Terms that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of these Terms, shall be deemed to survive for as long as necessary to fulfill such purposes.
You may contact us by email or through our HUG Resources Portal.
If you have any comments, questions or concerns about any of the information in these Terms, please contact:
Huddle Up Group
3920 East Thomas Rd. #97416
Phoenix, AZ 85060